ae67 Privacy Policy — Your Information Is Our Responsibility

1. Introduction

ae67 places the highest priority on the privacy of users in Bangladesh. This Privacy Policy ("Policy") applies to information collected, stored, and processed through the ae67 platform. By using the ae67 website, you agree to the terms of this Policy.

ae67 is a secure and transparent online entertainment platform. We believe that every user's personal information belongs to them. That is why we follow SSL encryption, data minimization principles, and strict third-party controls. This privacy policy has been prepared in accordance with the applicable laws and regulations of Bangladesh.

If you do not understand any part of this Policy or have any questions, please contact our 24/7 live chat support or send an email to [email protected].

2. What Information We Collect

We collect various types of information during registration and use of the ae67 platform. This information is divided into three main categories:

3. Methods of Information Collection

ae67 collects information in the following ways:

Information Provided Directly

When you register on ae67, log in to your account, manage deposits or withdrawals, or contact our support — you voluntarily provide information. This information is collected directly from you.

Automatically Collected Information

Our servers automatically record technical information when you visit the platform. This includes cookies, web beacons, and log files. This information is used to monitor site performance and ensure security.

Information from Third Parties

Some information may be collected from legitimate third-party service providers during the KYC (Know Your Customer) verification process or for fraud prevention purposes.

4. How We Use Your Information

ae67 uses the collected information for the following purposes:

• Account Management: To handle registration, login, identity verification, and account security.
• Payment Processing: To maintain records of deposits, withdrawals, and transactions, and to prevent fraud.
• Customer Service: To resolve your issues, process complaints, and provide support.
• Platform Improvement: To enhance the gaming experience, plan new features, and resolve technical issues.
• Promotional Communications: Subject to your consent, to send information about bonus offers, promos, and updates.
• Responsible Gaming: To identify excessive gaming patterns and provide necessary assistance.
• Legal Compliance: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Security: To prevent unauthorized access, account fraud, and cyber attacks.

5. Information Storage and Security

ae67 uses industry-standard security technology to protect your personal information. The key elements of our security framework are:

SSL Encryption

All information sent to and received from the platform is protected by SSL (Secure Sockets Layer) encryption. This ensures that no third party can read or alter information between your browser and our servers.

Secure Data Storage

Your information is stored on secured servers where access is strictly controlled. Only authorized staff, within the limits of their respective responsibilities, can access your information.

Data Retention Period

Information is retained for as long as your account is active and then for as long as necessary to meet legal obligations. Financial transaction records are generally kept for at least five years, as determined by applicable legal requirements.

Response to Security Breaches

If a data breach occurs for any reason, ae67 will promptly notify affected users and take the necessary steps to minimize harm. However, as with any internet-based service, a guarantee of complete 100% security is not possible.

6. Cookies Policy

The ae67 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience using our site.

Essential Cookies

These cookies are essential for the basic functioning of the platform. They remain active to maintain login sessions, perform security checks, and save preferences.

Analytical Cookies

These cookies help us understand how users are using the platform. Based on this information, we further improve the site experience.

Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some important features of the site from working properly.

7. Sharing Information with Third Parties

ae67 does not sell your personal information and does not transfer it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

• Service Provider Partners: Payment processors (bKash, Nagad, Rocket, banks), KYC verification, cybersecurity, and technology infrastructure providers — they only receive access to the information necessary to complete their specific tasks.
• Game Software Providers: Game providers including Pragmatic Play, Spribe, and JILI generally receive anonymized or limited session data — not direct personal information.
• Legal Requirements: Information may be provided to authorities as required by court orders, government directives, or applicable law.
• Fraud Prevention: Information may be shared with relevant agencies to detect and prevent money laundering, fraud, or other illegal activities.

Each third-party provider agreement with ae67 includes strict confidentiality clauses.

8. User Rights

Under the ae67 privacy policy, you enjoy the following rights:

• Right to Access: You have the right to know what information ae67 holds about you and to receive a copy of it.
• Right to Rectification: You have the right to request correction if any of your information is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances. However, if legal retention obligations exist, it may not be possible to delete all information.
• Right to Object to Processing: The right to object to marketing communications or certain processing activities.
• Right to Data Portability: The right to receive your information in a structured and machine-readable format.
• Right to Restrict Processing: The right to request that processing of your information be temporarily suspended in certain circumstances.
• Right to Withdraw Consent: Where information processing is conducted on the basis of your consent, the right to withdraw that consent at any time.

To exercise these rights, email [email protected] or contact our live chat. We generally respond to requests within 30 business days.

9. Privacy of Minors

ae67 strictly prohibits anyone under the age of 21 from using the platform. This platform is operated for those aged 21 and above only.

We do not knowingly collect any personal information from anyone under the age of 21. Age verification is mandatory during the registration process. If information from a minor reaches us, we will immediately delete it and cancel the associated account.

If a parent or guardian believes their child's information has mistakenly reached us, please contact [email protected] without delay.

10. Changes to This Policy

ae67 reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will notify users via email or a notification on the platform.

Each version will show the "Last Updated" date at the top of the page. Continued use of the platform after changes are made will be taken as your acceptance of the new policy.

We recommend that you review this page regularly so that you are always informed about the latest privacy policy.

11. Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us through the following:

To learn more, visit our Terms and Conditions, Responsible Gaming, or FAQ page.