21+ only · Responsible Entertainment

ae67 Responsible Gaming — Your safety is our priority

Entertainment should be enjoyable, not stressful. ae67 is always here to support a safe and healthy gaming experience.

What is responsible gaming and why does it matter?

Online gaming is a legitimate form of entertainment — but like any entertainment, it is important to enjoy it within limits. ae67 believes that responsible gaming is not just a policy; it is the core foundation of our platform. We want every one of our users to get enjoyment from gaming, not financial or mental stress.

Online entertainment is growing in popularity across Bangladesh every day. However, this also brings certain risks — especially if there is no control over play. ae67 has taken multiple proactive steps to protect its users: deposit limits, self-exclusion, a time-out feature and 24/7 Bengali support. On this page you will learn how to use these tools and when to seek help.

Remember: gaming is a form of entertainment, not a source of income. Responsible gaming means setting your own budget, keeping to a time limit and taking a break when needed. ae67 is always here for you.

Our Protection Measures

ae67 actively provides the following tools and features to keep users safe.

Age Verification

ae67 is for users aged 21 and above only. Age verification is mandatory at the time of account registration. We take strict measures to prevent minors from creating accounts. If any account belonging to a minor is found, it will be closed immediately.

Deposit Limits

You can set your own daily, weekly or monthly deposit limit. Once a limit is set, reducing it takes effect immediately; increasing it is subject to a waiting period. This feature is the most effective tool for your financial protection.

Time-Out Feature

If you feel you need a short break, use the time-out feature to temporarily close your account for anywhere from 24 hours to 30 days. During this period, logging in or making a deposit will not be possible. Your account will reactivate automatically after the break.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can keep your account closed for anywhere from 6 months to permanently. No promotional communication will be sent during self-exclusion. Contact support directly to activate this.

Gaming History

You can view all your deposits, withdrawals and gaming activity on your dashboard. Analyse your own habits and take action if needed. Transparency is part of our core responsible gaming principles.

24/7 Support

If you have any concerns about gaming, our Bengali live chat support is always available. Our trained support team will help you choose the right protection measures. There is no judgment or shame involved — your well-being is our goal.

Warning Signs of a Problem

If you notice the following signs, gaming may be becoming a problem for you. Assess yourself honestly.

Signs to watch out for

  • You are spending more than your budget and feeling regret afterwards
  • You are playing more to try to recover losses
  • You are hiding your gaming from family or friends
  • You feel restless or irritable when you are not gaming
  • You are skipping meals, sleep or work to play
  • You are taking on debt or asking others for money to fund gaming
  • You keep trying to stop but cannot

Habits for Safe Gaming

A few simple habits can turn gaming into healthy entertainment.

  • Set a fixed budget and stick to it
  • Do not treat gaming as a source of income — it is entertainment
  • Follow a set time limit each day when playing
  • Do not play when you are under stress or the influence of substances
  • Do not try to chase your losses
  • Maintain a healthy balance between gaming and time spent with family and friends
  • Take regular breaks and seek support when needed

How to Use Protection Tools

Setting self-exclusion or limits at ae67 is very straightforward. Follow the steps below.

1

Log in to your account

Go to the ae67 login page and access your account. All protection settings can be managed from within the account.

2

Go to account settings

From the profile menu, select the "Responsible Gaming" option.

3

Choose your preferred tool

Choose from deposit limits, time-out or self-exclusion based on your needs.

4

Set the limit or duration

For a deposit limit, enter the amount; for a time-out, choose the duration.

5

Confirm

Save the setting — reducing your deposit limit takes effect immediately. You will receive a confirmation of the change by email.

6

Contact us directly if you need help

For self-exclusion or urgent assistance, contact us via live chat or at [email protected].

ae67 Key Information

The main limits and rules currently applicable on our platform:

Category Information Details
Minimum Age 21+ Only users aged 21 and above may open an account
Minimum Deposit ৳300 The minimum deposit is the same across all payment methods
Minimum Withdrawal ৳500 The minimum withdrawal amount applies to any method
Withdrawal Time Within 1 hour Standard processing time is within 1 hour
Payment Methods bKash, Nagad, Rocket, Bank All popular Bangladeshi payment systems are supported
Support 24/7 Live chat support in Bengali is available at all times
Self-Exclusion Duration 6 months to permanent Can be activated by contacting support

Make a commitment to safe gaming

Your enjoyment and safety are our highest priority. If you ever feel you need help, do not hesitate to contact us. Start responsible gaming today.

Explore More

Play responsibly and enjoy the various sections of ae67.

Frequently Asked Questions

Frequently asked questions about responsible gaming.

Log in to your account and go to the "Responsible Gaming" option in your profile settings. From there you can set a daily, weekly or monthly deposit limit. Reducing your limit takes effect immediately. If you cannot find the setting, contact our 24/7 live chat support.

Yes, self-exclusion can be applied for as little as 6 months or on a permanent basis. Once permanent self-exclusion is activated, it will not be possible to reopen the account. Before making this decision, please speak with our support team — they will help you choose the right option.

Yes, your account balance is fully protected during a time-out or self-exclusion. You will not be able to log in or play games, but access will be restored once the time-out ends or the self-exclusion period expires. Contact support for more details about the withdrawal process.

Notify our support team immediately. Report it via live chat or at [email protected]. ae67 gives the highest priority to protecting minors and any such account will be closed immediately. You are also advised to use parental control software on your device.

First, contact ae67's 24/7 live chat support or write to us at [email protected]. Our support team will help you activate self-exclusion and other protective measures. Also talk to family and trusted friends. Seeking help from a mental health professional is a courageous and positive step.

A demo or free-play mode is available in some game categories, which is a good way to enjoy responsible gaming. You can practice games without using real money. Visit our FAQ page or contact support to learn more.